Privacy policy

Privacy Policy

At Sugar House Atelier, we are committed to protecting your personal information and respecting your privacy. This policy explains how and why we collect, use, and store your data when you interact with our website, products, or services.

Information We Collect

We may collect:

  • Contact details such as your name, email address, and shipping address

  • Order information including products purchased and payment details

  • Website usage data including browsing behaviour and device information

  • Email preferences and communication history

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchases

  • Improve your shopping experience

  • Provide customer support

  • Send marketing updates (only if you choose to opt in)

Sharing Your Information

We do not sell your data. We may share it with trusted service providers such as payment processors, shipping carriers, and email platforms, solely to operate our business.

Your Rights

You may:

  • Request access to your personal information

  • Ask for corrections to inaccurate details

  • Request deletion of your data

  • Opt out of marketing communications at any time

Cookies

Our website uses cookies to improve browsing performance and personalise your experience. You can disable cookies in your browser settings if you choose.